Privacy Policy

1. Introduction

MintLeafAtelier ("we," "our," or "us") is dedicated to safeguarding your privacy. This Privacy Policy delineates our approach to handling your data when you access our website mintleafatelier.site or utilize our yacht charter offerings.

By engaging with our services, you are agreeing to our data management practices as detailed in this document. We adhere to relevant privacy regulations, notably the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent privacy statutes in Canada.

2. Information We Collect

2.1 Personal Information

Personal details you voluntarily submit to us may include:

• Reservation of a yacht charter
• Reaching out to us via our website or telephone
• Signing up for our newsletter
• Completing our online forms
• Taking part in our surveys or special promotions

We may gather the following types of personal details:

• Your name and contact details such as email, phone number, and address
• Payment details (processed through external secure platforms)
• Your preferences for yacht charter and any specific requirements
• Information of a person to contact in emergencies
• Food preferences or medical information, if you choose to provide this

2.2 Automatically Collected Information

Our website automatically compiles certain data concerning your device and your activities during your visit:

• Devices' IP addresses and geolocation details
• The type and version of the browser you are using
• The pages you have visited on our site and the duration of each visit
• Source websites
• Your device specifications (model, screen resolution, etc.)

2.3 Cookies and Tracking Technologies

Our usage of cookies and allied tracking technologies plays a pivotal role in tailoring your experience. These enable us to:

• Store your choices for future visits
• Assess and enhance our website's performance and usage
• Deliver customized content to you
• Refine the services we offer

Bearing control over your cookies is possible through your browser's settings or by managing your preferences in our cookies consent banner.

3. How We Use Your Information

The purposes for which we employ the information we collect include:

• Service Provision: To deliver yacht charter services, manage reservations, and engage in communication regarding your bookings
• Customer Support: To address any inquiries you may have and provide necessary support
• Payment Administration: To oversee payment transactions and handle billing processes
• Safety and Security: To guarantee the security of our operations and shield against deceitful practices
• Marketing Efforts: To distribute promotional messages and updates, subject to your authorization
• Website Enhancement: To analyze your interaction with our website and upgrade its functionality
• Regulatory Adherence: To fulfill legal obligations and abide by regulations

4. Sharing and Disclosure of Information

Your personal information is not sold, exchanged, or leased out to third parties. However, it might be shared under certain conditions:

4.1 Service Providers

Third-party service providers whom we entrust may have access to your data for tasks like payment handling, site maintenance, email campaigns, analytics, and customer service.

4.2 Legal Requirements

Your information may be revealed if we are bound by law or need to comply with legal processes, court orders, to address emergencies, or to probe possible unlawful behaviors or fraud.

4.3 Corporate Changes

Should our company undergo a merger, acquisition, or asset sale, your data may be transferred as part of that deal.

5. Data Security

We undertake suitable security measures such as encryption, secure servers, and access controls to combat unauthorized access or disclosure, and to maintain the integrity of your personal data. Regular evaluations and staff training are also part of our security protocol.

We strive to protect your information, yet it should be recognized that no cybersecurity system is infallible.

6. Data Retention

Your personal information is kept only for as long as necessary for the purposes it was collected and to comply with legal mandates. Standard retention durations include:

• Charter Bookings: 7 years for fiscal and legal reasons
• Marketing Communications: Until you opt out or request deletion
• Website Analytics: 26 months
• Customer Assistance Records: 3 years following the last interaction

7. Your Rights and Preferences

You are granted rights such as accessing, updating, or erasing your data (subject to legal constraints), portability, withdrawing consent from marketing and managing cookies. To exercise these rights, reach out to us using the details provided below.

8. External Services

8.1 Google Analytics

To understand user interactions on our website, we employ Google Analytics. Opt-out alternatives are available through the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Interfaces

Our website includes interfaces with social media platforms, each governed by its privacy policy.

8.3 Payment Processing Partners

Financial transactions are managed by third-party processors that are in compliance with PCI DSS requirements.

9. Data Transfer Internationally

We may process your data in countries other than Spain. In these cases, we ensure the maintenance of safeguards as per the applicable privacy legislations.

10. Privacy of Children

We do not target children under the age of 13, nor do we collect their data. If you think a child has provided us with their details, please contact us right away.

11. Revisions to This Privacy Policy

This Privacy Policy may be revised to reflect changes to our practices or legislative adjustments. We will inform you by updating the policy on our site, emailing registered users, or displaying a notice. Your continued use after these updates signifies your acceptance.

12. How to Get in Touch

For any inquiries regarding this Privacy Policy or our privacy practices, you can contact us:

13. Conformity with Google Ads User Consent Policy

We comply with the user consent policies of Google Ads. Through our cookie settings, you can modify your preferences concerning cookies and tracking at any time.